Reference Assistant - Youth Services

We have an opening for a reference assistant in the youth services department.  We are seeking a team member who is:

  • service-oriented and enjoys providing exceptional customer service to people of all ages, especially children, teens, parents, and caregivers
  • comfortable in a fast-paced environment that requires multi-tasking while maintaining a calm demeanor
    • during usual times, WFBPL has the most visits per year per citizen in Milwaukee County which results in a fast pace of work
    • able to stay busy during slow periods 
  • tech savvy; who embraces and explores how to use technology for programming and customer services
  • adept at working independently and as part of a team

Position Requirements:

  • a Bachelor's Degree and a minimum of two years' experience of working with children and/or teens 
  • -or-
  • a Masters Degree in Library and Information Science and a minimum of 1 year of experience working with children and/or teens
    • beginning librarians and candidates nearing completion of their MLIS (i.e. within 2 months) are welcome to apply.

Hours of Work:

  • 14-18 hours a week; some evenings and weekends required
  • $14-$15 for Bachelor's Degree; $19-$20 for Master's Degree
  • No benefits
  • Standard 6-month probationary period applies; 1-month probationary period for current staff who move into new position 

Please see the full job announcement and description for more information

Job Announcement

Job Description

Deadline to Submit: April 11th

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